Last updated: [insert date]

1. Introduction

Tavqeroli ("we", "us", "our") is committed to protecting the privacy and security of visitors to our website and users of our services (collectively, "you"). This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.

Please read this policy carefully. By using our website or services, you acknowledge that you have read and understood how we handle your information as described below. If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

We may collect and process the following categories of information:

• Information you provide directly — such as your name, email address, phone number, and company details when you fill out a contact form, request a demo, or communicate with us.
• Account and usage information — such as login credentials, preferences, and records of how you interact with our website or services.
• Technical information — such as IP address, browser type, device identifiers, operating system, and general location data collected automatically through cookies and similar technologies.
• Communications — records of correspondence if you contact us, including support requests or feedback.

We do not knowingly collect sensitive personal data unless it is voluntarily provided and necessary for a specific, disclosed purpose.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our website and services
• Responding to inquiries, support requests, and other communications
• Improving and personalising our website, content, and offerings
• Sending administrative information, updates, or marketing communications where you have consented to receive them
• Monitoring usage patterns and analysing performance for security and quality purposes
• Complying with legal obligations and enforcing our terms of service

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our business, and compliance with legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and analyse how our website is used. You can configure your browser to refuse some or all cookies, or to alert you when a website sets or accesses cookies. Disabling cookies may affect the functionality of parts of our website.

6. How We Share Information

We do not sell personal data. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or customer communication tools, under appropriate confidentiality and data protection obligations
• Professional advisers such as auditors, lawyers, or insurers where necessary
• Regulators or authorities where required by law or to protect our legal rights
• Successors in the event of a merger, acquisition, or sale of assets, subject to equivalent protections

7. International Data Transfers

Information we collect may be stored and processed in a country other than the one in which it was originally provided. Where we transfer personal data across borders, we take steps intended to ensure the data continues to receive an adequate level of protection, consistent with applicable law.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements. Retention periods vary depending on the type of information and the purpose for which it was collected.

9. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on applicable law, you may have rights in relation to your personal data, including the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data in certain circumstances
• Object to or restrict certain processing activities
• Request portability of your data where technically feasible
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to a request.

11. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal data from individuals under the age of applicable legal consent without appropriate parental or guardian authorisation. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page.

This document is a general template provided for informational purposes only and does not constitute legal advice. Tavqeroli recommends obtaining professional legal review to ensure this policy accurately reflects actual data practices and complies with applicable law in relevant jurisdictions.